Privacy Policy

1. Who We Are

TradeAI Hub (ABN to be confirmed) operates the website tradie-ai.com.au. We provide AI-powered admin automation services for Australian trade businesses. In this policy, "we", "us", and "our" refer to TradeAI Hub.

2. What Information We Collect

When you use our assessment tool or contact us, we may collect:

Your name, email address, and phone number (if provided). Your trade type, business size, location (state), and responses to our assessment questions. Technical data such as IP address, browser type, and pages visited via our privacy-friendly analytics (Plausible Analytics, which does not use cookies or track personal data).

3. How We Use Your Information

We use your information to generate your personalised AI assessment report, send you the report via email, contact you about our services if you've requested a consultation, and improve our website and services.

4. How We Store Your Information

Your data is stored securely on servers provided by Vercel (hosting) and processed via the Anthropic Claude API (AI report generation). We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Third-Party Services

We use the following third-party services: Vercel for website hosting, Anthropic (Claude API) for AI-powered report generation, Calendly for appointment booking, Plausible Analytics for privacy-friendly website analytics (no cookies, no personal data tracking), and Resend for transactional email delivery.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, and opt out of marketing communications at any time.

To exercise these rights, email us at hello@tradie-ai.com.au.

7. Cookies

We use Plausible Analytics, which does not use cookies and does not collect personal data. We do not use tracking cookies, advertising cookies, or any third-party cookies.

8. Email Communications

If you provide your email address through our assessment tool, we will send you your assessment report and may send follow-up emails about our services. Every email includes an unsubscribe link. We comply with the Australian Spam Act 2003.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this privacy policy, please contact us at hello@tradie-ai.com.au.